Legal

Terms of Use

Last updated: 1 October 2026

These terms govern your use of the GimHop website and day-pass service. By using the site or buying a day pass, you agree to them.

What GimHop is

GimHop is a marketplace. We connect people who need gym access for a day with independent partner gyms that offer day passes. GimHop is not a gym and does not provide training, fitness advice or medical advice.

Day passes

  • A day pass gives you access to the one gym you booked, on the one date you booked it.
  • The pass is valid for the hours published by that gym.
  • Each gym sets its own price. The price shown at the time of booking is the price you pay.
  • A pass is not a membership and does not renew automatically.
  • You must present your QR pass at the entrance to be admitted.

Cancellations and refunds

  • If a gym cancels or cannot honour your booking, you are entitled to a full refund.
  • If you have not been admitted and the gym refuses entry for a reason outside your control, contact us and we will arrange a refund or a substitute gym.
  • Once a pass has been used to check in, it cannot be refunded.
  • Refunds are returned to the original payment method, usually within 5–10 working days.

Using the service

  • You must be 18 or older to buy a day pass.
  • Do not share, resell or transfer a pass. Passes are personal and non-transferable.
  • Do not attempt to copy or forge a QR code.
  • Each gym has its own rules for conduct, equipment use and acceptable behaviour. You must follow them.
  • Exercise carries inherent risk. You are responsible for your own health and should seek medical advice before starting a new routine.

Gym memberships

Day passes are sold alongside a gym's own memberships and do not form part of them. Any membership agreement is between you and the gym directly, not with GimHop.

Partner gyms

GimHop does not own or operate any partner gym. A gym's availability, opening hours and facilities are its own responsibility. If you have a complaint about a specific gym, tell us and we will pass it on.

Availability

We aim to keep the service available, but we do not guarantee that a particular gym will always have day-pass availability. Bookings are subject to confirmation by the gym.

Liability

To the extent permitted by law, GimHop is not liable for injuries sustained while exercising, for equipment or facilities provided by partner gyms, or for any indirect loss arising from use of the service. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these terms as the service changes. Continuing to use the service after a change means you accept the updated terms. The date at the top of this page shows when they were last changed.

Contact

Questions about these terms? Email us at [ADD YOUR EMAIL HERE].